LEGAL

Terms of Service

Effective September 11, 2026

1. Agreement

These terms govern your use of Nightline, an after-hours and overflow answering service. By purchasing or using the service, you agree to them.

2. Service

Nightline answers calls you forward, follows the rules agreed during setup, sends alerts and summaries, and may schedule eligible requests. It is not an emergency service, professional adviser, or replacement for a staffed front desk.

3. Your number

You keep your public number. We give you a number to forward calls to; your Google number stays on the door. You control forwarding and are responsible for configuring it with your carrier.

4. Your responsibilities

You must provide accurate business information, lawful instructions, current escalation contacts, and any notice or consent required for call recording, transcription, or messaging where you operate.

5. Acceptable use

You may not use Nightline for unlawful, deceptive, abusive, high-risk, emergency-dispatch, or unsolicited calling or messaging. We may suspend use that threatens callers, the service, or our providers.

6. Billing

Nightline costs $197 per month and includes about 250 minutes. Additional time costs $0.35 per minute, or we may agree to move you to the $297 plan. Setup is $99 and is waived when the offer shown at purchase applies. Taxes may be added where required.

7. Cancellation

The service is month to month. Turn off forwarding to stop new calls immediately. Email [email protected] to cancel future billing.

8. Refunds

The current month is not prorated. Setup is non-refundable after the line goes live. If Nightline does not go live within seven days of payment, you may request a full refund.

9. Availability and liability

Calling, messaging, carrier, calendar, and internet services can fail. We use reasonable care but do not guarantee uninterrupted service, a booking, or a business result. To the extent allowed by law, liability is limited to the amount paid in the three months before the claim.

10. Changes and contact

We may update these terms for future use of the service. Material changes will be posted here. Questions and notices can be sent to [email protected].